1.Refund and Cancellation Policy

Last updated: October 4, 2026

Thank you for purchasing our educational study materials, worksheets, and PDF notes. We strive to provide the best learning experience and top-quality educational content.

Please read our Refund and Return Policy carefully before purchasing any digital products from our website.

1. Nature of Digital Products

All products available for purchase on this website (such as chapter notes, grammar guides, summary PDFs, and worksheets) are digital goods delivered via immediate download link and/or email access.

Because digital files are non-returnable once accessed, downloaded, or sent:

 All sales of downloadable PDF products are generally final and non-refundable.

 We do not accept physical returns since no tangible physical item is shipped.

2. Exceptions Where Refunds May Be Granted

We are committed to fair customer service. A refund or replacement will be happily processed under the following specific circumstances:

Duplicate Payment / Charged Twice: If your bank account or UPI was charged multiple times for the same transaction due to a technical error.

Payment Deducted but Product Not Received: If your payment was successful, but you did not receive the download link or email access within 24 hours, and our support team is unable to deliver the file to you manually.

Corrupted or Inaccessible File: If the downloaded PDF file is damaged, corrupted, or completely unreadable, and we are unable to provide a functional replacement file within 48 hours of reporting.

3. Non-Refundable Circumstances

Refunds will not be provided in the following cases:

Accidental purchase or changing your mind after downloading the file.

Inability to open the file due to lack of standard, free PDF reading software (e.g., Adobe Acrobat Reader, Google Drive, or standard mobile web browsers).

Expectations beyond the syllabus/description clearly stated on the product page.

4. How to Request Assistance or a Refund

If you encounter any genuine issue with your purchase, please contact us within 3 to 5 days of the transaction with:

1. Your Full Name

2. Registered Email Address

3. Order Number / Transaction ID (from PhonePe / UPI)

4. Screenshot of the issue or payment confirmation

2.Contact Details:

Email: info@niyans.com`

Response Time: We usually respond within 24 to 48 working hours.

If your refund request is approved, it will be processed back to your original payment method (Bank account/UPI) within 5–7 working days.